Website terms of use

WHAT’S IN THESE TERMS?

These terms tell you the rules for using our websites (referred to as the "Site"). Throughout this document we refer to them as the "Terms". A reference to "you" or "your" is a reference to the user of this Site.

1. WHO WE ARE AND HOW TO CONTACT US

1. 1.1 We are OMPT Group (company number 13206639) and our address is 22 St. Peters Street, Stamford, England, PE9 2PF (referred to as "we" or "us" or "our"). We are the providers of the Site. It is our members (which include homeowner, prospective homeowners, estate agents, commercial agents, lettings agents, landlords, new home developers and overseas home owners and are referred to as “members”) that display property details for you to view.
2. 1.2 To contact us, please email contact@omptgroup.com.

2. BY USING OUR SITE YOU ACCEPT THESE TERMS

1. 2.1 These Terms set out all of the rules and obligations that apply to your use of the Site.
2. 2.2 By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Site.
3. 2.3 You must be at least 18 years of age to use our Site. By using our Site and accepting these Terms, you confirm that you are at least 18 years of age.
4. 2.4 We recommend that you download and store a copy of these Terms for future reference. They are a legally binding agreement between you and us.
5. 2.5 These Terms may also make reference to other terms that apply when using our Site, such as our Privacy Policy and Cookie Policy.
6. 2.6 We reserve the right to use the data provided by our users to develop and enhance our services.

3. WE MAY MAKE CHANGES TO OUR TERMS

1. 3.1 We amend these Terms from time to time by updating them on the Site. Every time you wish to use our Site, please check these Terms to ensure you understand the terms that apply at that time.

4. WE MAY MAKE CHANGES TO OUR SITE

1. 4.1 We may from time to time change the content of this Site or suspend or discontinue any aspect of this Site, which may include your access to it.

5. YOUR OBLIGATIONS AND ACCEPTABLE USE

1. 5.1 You accept that you are solely responsible for ensuring that your computer system meets all relevant technical specification necessary to use this Site and that your computer system is compatible with this Site.
2. 5.2 You must not misuse our system or this Site. In particular, you must not hack into, circumvent security or otherwise disrupt the operation of our system and this Site, or attempt to carry out any of the foregoing. This includes introducing viruses, trojans, worms, logic bombs or other material which is or could be malicious or technologically harmful. You must not misuse any forms on the Site and any forms you submit must be a genuine enquiry.
3. 5.3 You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site. You must not use any scraping technology on the Site. Any such use or attempted use of an automated program shall be a misuse of our system and this Site. Obtaining access to any part of our system or this Site by means of any such automated programs is strictly unauthorised.
4. 5.4 You must not upload or use inappropriate or offensive language or content or solicit any commercial services in any communication, form or email you send or submit, from or to the Site.
5. 5.5 Whenever you make use of features that allow you to upload content to our Site, or to make contact with other users via our Site, you must comply with the content standards set out in these Terms. Please see clause 6 below. You warrant that any such contribution does comply with the standards mentioned in clause 6 and, if you are a business, you will indemnify us against any breach of this warranty.

6. INTERACTIVE SERVICES AND CONTENT

1. 6.1 When you fill out and submit an enquiry form on our Site, your personal data will be processed in accordance with our Privacy Policy.
2. 6.2 All content that you upload to our Site will be considered non-confidential and non-proprietary and we have the right to use any such content for any purpose, subject to the terms of our Privacy Policy. We also have the right to disclose your identity to any third party who claims or alleges that content posted or uploaded by you to our Site breaches that third parties’ legal rights.
3. 6.3 The views expressed by users on our Site do not represent our views or values.
4. 6.4 All content that you upload to our Site must:
5. 6.4.1 be accurate (where you state facts);
6. 6.4.2 be genuinely held (where you state opinions); and
7. 6.4.3 comply with the applicable law of the country from which they were posted.
8. 6.5 Your content must not:
9. 6.5.1 contain any material which is defamatory of any person;
10. 6.5.2 contain any material which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory; or
11. 6.5.3 contain any material which does or could potentially infringe the intellectual property rights of a third party.
12. 6.6 We will determine in our discretion whether there has been a breach of this clause 6. Where we believe a breach of clause 6 has occurred we may take such action as we deem appropriate. This action may include the following:
13. 6.6.1 immediate, temporary or permanent withdrawal of your right to use our Site;
14. 6.6.2 immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
15. 6.6.3 further legal action against you; and
16. 6.6.4 disclosure of such information to law enforcement or authorities as we reasonably feel necessary.
17. 6.7 In addition to all of our rights set out above, we reserve the right to take down any content that you upload to our Site at any time without notice and without having to give a reason.

7. REGISTRATION

1. 7.1 To gain access to certain details and services on our Site you will need to register as a user. You must be at least 18 years of age to register. At our discretion, we may refuse your application for registration. If we accept your application for registration, you will be given access at the point of application.
2. 7.2 Each registration is for a single user only. You must not share your username and password with any other person or with multiple users on a network.
3. 7.3 You undertake that all information provided by you for the purposes of registering with us is accurate and complete.
4. 7.4 You accept sole responsibility for all use of and for keeping secret any password that may have been given to you or chosen by you for use on this Site. You will notify us immediately of any unauthorised use of them or any other breach of security of this Site of which you become aware.
5. 7.5 We have the right to disable any account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

8. INTELLECTUAL PROPERTY

1. 8.1 The copyright and all other intellectual property rights in this Site (including all database rights, trade marks, service marks, trading names, text, graphics, code, files, links and other materials published on it) belong to us or our licensor(s). All rights are reserved.
2. 8.2 Subject to clause 5, you may download material from this Site for the sole purpose of using this Site where we provide an option for you to do so. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent.
3. 8.3 The devices and word mark: “Open For Offer”. You must not use or copy them without our prior written consent.

9. WARRANTY

1. 9.1 Whilst we endeavour to ensure that any material available for downloading from this Site (such as a property brochure) is not contaminated in any way, we do not warrant that such material will be free from infection, viruses and/or similar code.
2. 9.2 Due to the nature of software and the internet, we do not warrant that your access to, or the running of, this Site will be uninterrupted or error free. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.
3. 9.3 The information provided on this Site is for general interest only and does not constitute specific advice. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.
4. 9.4 We give no warranties or representations that the property information on this Site is correct, accurate or up-to-date.
5. 9.5 We give no warranty or guarantee that the Site or information available on it complies with laws other than those of England.
6. 9.6 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.
7. 9.7 The details of the properties available on this Site are provided to us by our members for your information only. We do not verify the property details provided to us and give no warranties or representations as to their accuracy or completeness. If you rely on these details, you do so at your own risk. We recommend that you check all property details with our member advertising the property before making any decisions or taking any action in regards to a property advertised on our Site.

10. BARRING FROM THE SITE

1. 10.1 We reserve the right to bar users from this Site and/or restrict or disable their access or use of any or all elements of our services, on a permanent or temporary basis at our sole discretion.

11. WE MAY SUSPEND OR WITHDRAW OUR SITE

1. 11.1 Our Site is made available free of charge.
2. 11.2 We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

12. OUR SITE IS ONLY FOR USERS IN THE UK

1. 12.1 Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate for use or available in other locations.

13. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

1. 13.1 This Site contains links to websites operated by third parties. We have no control over their individual content. We give no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. We do not recommend any products or services advertised on those websites. If you decide to access any third party website linked from this Site, you do so at your own risk.

14. RULES ABOUT LINKING TO OUR SITE

1. 14.1 You must not include links to this Site in any other Site without our prior written consent. In particular (but without limiting the foregoing) you must not include in any other Site any "deep link" to any page on this Site. You may link to our home page at www.openforoffer.com and pages within the Site provided that you do so in a way that does not (in our reasonable opinion) damage our reputation or expose us to risk. We reserve the right to withdraw linking permission without notice and without giving a reason.
2. 14.2 Our Site must not be framed on any other Site.
3. 14.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

15. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

1. 15.1 Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
2. 15.2 Subject to clause 15.1, we will not be liable for any failures due to software or Internet errors or unavailability, or any other circumstances beyond our reasonable control.
3. 15.3 Subject to clause 15.1, we do not accept any liability for loss of your password or account ID caused by a breakdown, error, loss of power or otherwise caused by or to your computer system.
4. 15.4 We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorised access to our system and this Site. Subject to clause 15.1, we shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorised access to our system or this Site.
5. 15.5 We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or any website linked to it.
6. 15.6 If you choose to contact our members using the Site, your details (including your e-mail address, telephone number and the address of the property you are considering a valuation on) will be sent to the member that you are enquiring with. We do not accept any liability for any subsequent communications that you receive directly from that member.
7. 15.7 If you are a consumer user:
8. 15.7.1 please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
9. 15.7.2 if defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
10. 15.8 If you are a business user, subject to clause 15.1:
11. 15.8.1 we exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
12. 15.8.2 we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
13. 15.8.2.1 use of, or inability to use, our Site; or
14. 15.8.2.2 use of or reliance on any content displayed on our Site.
15. 15.8.3 In particular, we will not be liable for:
16. 15.8.3.1 loss of profits, sales, business, or revenue;
17. 15.8.3.2 business interruption;
18. 15.8.3.3 loss of anticipated savings;
19. 15.8.3.4 loss of business opportunity, goodwill or reputation; or
20. 15.8.3.5 any indirect or consequential loss or damage.

16. WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?

1. 16.1 If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
2. 16.2 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

17. PAID SUBSCRIPTIONS

1. 17.1 Browsing the Site, searching for property and obtaining a market estimate are free of charge. Some of our services are provided on a paid monthly subscription. Sections 17, 18 and 19 apply where you take a paid subscription, and they form the contract between you and us for the supply of that service. Where this section conflicts with any other section of these Terms, this section applies.
2. 17.2 Before you subscribe we will tell you, on the payment page, the name of the service, what it includes, the total price payable each month including any VAT, and the billing frequency. The price shown on that page at the time you subscribe is the price you pay.
3. 17.3 Your subscription is a rolling monthly contract. There is no minimum term, no fixed term and no tie-in period. It renews automatically each month, and each renewal is charged at the price shown when you subscribed, until you cancel.
4. 17.4 Your contract with us begins on the day your payment is accepted by our payment provider. That is the day your 14 day right to change your mind under clause 18.2 starts running. If we cannot supply the service we will tell you and will not charge you.
5. 17.5 Where the service includes a period you select for how long your test of the market runs, that period governs the test only. When it ends, the test switches off and your subscription stops at the end of the billing month in which it ends. You are never charged for a billing month in which no test is live. We will never extend the period, or take a further payment for it, unless you actively tell us to continue. If you do nothing, it switches off.
6. 17.6 We may change the price of a subscription. If we do, we will give you at least 30 days' written notice by email before the new price applies. The new price will never apply to a month you have already paid for. If you do not want to pay the new price you may cancel at any time before it takes effect, under section 18, and you will not be charged the new price. If we change what the service includes in a way that is to your material disadvantage, the same notice and the same right to cancel apply.
7. 17.7 You can cancel at any time under section 18. We may end your subscription by giving you at least 30 days' written notice by email, or immediately if you materially breach these Terms; if we end it for any reason other than your breach, we will refund the unused part of the month you have paid for.
8. 17.8 We take payment by card through our payment provider, Stripe. We do not store your full card details.

18. YOUR RIGHT TO CANCEL

1. 18.1 You can cancel your subscription at any time, for any reason. To cancel, use the "Manage or cancel your subscription" link in the footer of any page of the Site, which opens your billing account. You can also cancel by emailing us at steven@openforoffer.com, or by using the cancellation form at the end of these Terms. You do not have to give a reason and there is no notice period, no cancellation fee and no charge for cancelling.
2. 18.2 Your 14 day legal right to change your mind. Because you subscribe online, you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of the day your contract begins, and to receive a refund. This right is in addition to your right to cancel at any time under clause 18.1.
3. 18.3 To exercise the 14 day right you must tell us clearly that you have decided to cancel, before the 14 days are up. You can use any of the routes in clause 18.1, or the model cancellation form at the end of these Terms. Using the form is optional. Your cancellation takes effect from the moment you send it, provided you send it within the 14 days.
4. 18.4 Starting the service straight away. A test of the market is no use to you sitting switched off for a fortnight, so we start the service as soon as you have paid. On the payment page you tell us that is what you want by ticking a box that is not ticked for you. You have to tick it to subscribe. Ticking it does not shorten or waive your 14 day right to change your mind. What it means is that if you do cancel inside the 14 days, you pay us a proportionate amount for the service we actually supplied up to the moment you told us, and we refund the rest.
5. 18.5 If we ever begin the service without you having ticked that box, and you cancel within the 14 days, you pay nothing and we refund everything you have paid.
6. 18.6 We will make any refund using the same payment method you used, and we will do it as soon as possible and in any event within 14 days of the day you told us you were cancelling. We will not charge you a fee for the refund.
7. 18.7 If you cancel after the 14 days under clause 18.1, your subscription continues until the end of the billing month you have already paid for, and you are not charged again. You keep access for the rest of that month. If you would rather your access ended immediately and the remainder of that month refunded, email us and we will do that.
8. 18.8 Cancelling your subscription does not delete your account or your data. If you also want your personal data erased, see our Privacy Policy.
9. 18.9 Complaints. If something has gone wrong, please email steven@openforoffer.com and we will reply within five working days. Nothing in these Terms affects your legal rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and nothing in these Terms requires you to give up those rights.

19. IF YOUR TEST OF THE MARKET LEADS TO A SALE

1. 19.1 In one sentence. If you sell your home to a buyer we introduced to you, you pay us 0.5% of the agreed purchase price, plus VAT, less every monthly payment you have already made to us for that home. This section sets out exactly when that fee is payable, how it is calculated, and the situations in which it is not payable. We will give you the same information, with a cash example, on the payment page before you subscribe — you will not meet this fee for the first time at the end of a sale.
2. 19.2 When the fee is payable. The fee is payable only if all four of the following are true:
   (a) your home was the subject of a live test of the market on our Site; and
   (b) we introduced that buyer to you, as defined in clause 19.3, either while your test was live or within six months after the end of the last month you paid for; and
   (c) contracts are exchanged for the sale of that home to that buyer; and
   (d) none of the exclusions in clause 19.5 applies.
   If any one of those is not true, you owe us nothing.
3. 19.3 What "we introduced that buyer to you" means, and how it is proved. We introduced a buyer to you if, before you and that buyer were in contact about your home by any other route, that buyer took one of these steps on our Site in relation to your home and we recorded it at the time: registered their interest, made an offer, asked for your address, or asked us to put them in touch with you. The record must already exist on the date the step was taken — we will never work backwards from your sale to decide that an introduction happened.
   The burden is entirely ours. We will only charge this fee if we can produce that dated record, and we will send it to you with our invoice. If we cannot produce it, no fee is payable and you do not have to prove anything.
4. 19.4 How the fee is worked out. The fee is 0.5% of the agreed purchase price, plus VAT at the rate then in force, less the total of every monthly subscription payment you have made to us for that home. There is no time limit on that credit — every month you have ever paid us for that home counts, including months before the test that produced the sale. The credit can reduce the fee to nothing, but never below nothing: we will not pay you money under this clause, and we do not refund subscription payments that exceed the fee.
   "Agreed purchase price" means the price for the property stated in the contract of sale at exchange. It does not include any separate sum you agree for carpets, curtains, white goods, fixtures, fittings or chattels.
   Worked example. Your home sells for £300,000. The fee is 0.5% = £1,500, plus VAT of £300, so £1,800. You have paid us for six months at £9.99, which is £59.94. You pay £1,740.06.
5. 19.5 When the fee is not payable. It is not payable where:
   (a) we did not introduce the buyer to you as defined in clause 19.3 — including anyone you already knew, a neighbour, a family member, a buyer who approached you directly, or a buyer who came to you from any other source. If you already knew them, we did not introduce them, and there is no fee;
   (b) you sell through an estate agent we introduced you to. On that route we charge you no fee at all under this section — you pay that agent, on their terms, when your home sells, and the agent pays us a separate introducer fee out of what you pay them. Because there is no fee from us on that route, there is nothing for your monthly payments to be credited against, and those monthly payments are not refunded and are not carried over. You will never pay us twice for one sale;
   (c) you sell through any estate agent or other party you instruct, to a buyer who did not come through our Site;
   (d) we introduced the buyer to you more than six months after the end of the last month you paid for;
   (e) you do not sell, you withdraw, or the sale does not reach exchange of contracts;
   (f) the transfer is not an arm's length sale — for example a gift, a transfer to a family member, or a transfer on divorce, death, or a company reorganisation.
6. 19.6 We do not have sole selling rights, sole agency, or anything like them, and we never will. You are free to sell your home through anyone you choose, at any time, and to market it anywhere else at the same time as testing the market with us. We charge this fee only when a buyer we actually put in front of you buys your home.
7. 19.7 When you pay. The fee becomes due on exchange of contracts. We will invoice you on completion, and payment is due within 14 days of completion. If the sale does not complete after exchange, no fee is payable and we will refund anything you have paid us under this section in full.
8. 19.8 If you cancel. You can cancel your subscription at any time under section 18, and cancelling never triggers this fee by itself. But cancelling does not switch off a fee that is already earned: if you cancel and then sell to a buyer we introduced to you while your test was live, or within six months after the end of the last month you paid for, the fee is still payable. Once that six months has passed, this section stops applying to your home altogether, whatever happens afterwards.
9. 19.9 Complaints and independent redress. If you are unhappy with anything we have done in connection with the sale of your home, please email steven@openforoffer.com. We will acknowledge within three working days and give you a final response within eight weeks. We are not currently a member of an independent redress scheme. If we join one, we will name it in these Terms and you will then be able to refer your complaint to it free of charge. If you are still unhappy after our final response, you may take your complaint further, including to Trading Standards through the Citizens Advice consumer service, or to the courts.
10. 19.10 We never hold your money. We do not hold deposits, sale proceeds, or any other money belonging to you or to a buyer. Any deposit is held by your conveyancer, not by us.
11. 19.11 What we can and cannot tell you about interested buyers. We will always tell you how much interest your home has attracted and what shape it takes — how many people have registered interest, the range of offers, and how ready those buyers say they are. We will only give you, or an estate agent, a buyer's name or contact details where that buyer has separately agreed to it for your property specifically, at the time they registered their interest. Buyers who have not agreed still count towards the interest we show you; we simply will not name them. This is a legal limit on us, not a service level, and we cannot waive it at your request or an agent's.
12. 19.12 Estate agents set their own fees. If we introduce you to an estate agent, their fee is a matter between you and them. We have no say in what they charge and we do not promise that any agent will charge you less.
13. 19.13 Our interest in a sale. If we, anyone who works for us, or anyone connected with us has any personal interest in a buyer of your home or in the sale itself, we will tell you in writing as soon as we know, and before you commit yourself.

MODEL CANCELLATION FORM

You only need to use this form if you want to. You can cancel by any of the routes in clause 18.1 instead.

To OMPT Group, 22 St. Peters Street, Stamford, England, PE9 2PF. Email: steven@openforoffer.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate.

Thank you for visiting.

August 2026